slovip Privacy Policy – How Your Personal Data Is Handled

When you register and use the slovip platform, we collect certain personal information that is necessary to provide you with a safe and functional entertainment experience. This includes your full name, date of birth, email address, mobile number, and the payment details associated with your PHP transactions. We also collect technical datasuch as your device type, browser version, IP address, and session activity logs whenever you access our platform. This information helps us verify your identity, process your deposits and withdrawals in Philippine pesos, and ensure that your account remains secure at all times. We may also collect information you voluntarily provide when you contact our support team, submit feedback, or participate in any platform promotions. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). We do not collect more information than is reasonably necessary to deliver the services you have requested.

The personal information we collect is used exclusively to operate, maintain, and improve the slovip platform for Filipino players. Your account details allow us to authenticate your identity each time you log in and to process financial transactions accurately in PHP. We use your contact information to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited marketing messages without your consent. Session and device data help us detect unusual activity, prevent fraud, and protect the integrity of your account against unauthorised access. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience, but this data cannot be used to identify you personally. Your information is never sold, rented, or traded to any third-party advertiser or data broker under any circumstances. If you have questions about how your data is being used, you may reach our support team using the contact details provided in the footer of this page.

slovip does not share your personal information with third parties except in the limited circumstances described in this section. We may share data with trusted service providers who assist us in operating the platform — such as payment processors handling PHP transactions — but only to the extent necessary and under strict confidentiality agreements. We may disclose your information to government authorities or law enforcement agencies when required to do so by Philippine law, a valid court order, or a lawful regulatory request. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your data with any third party for their own independent marketing or commercial purposes. All third-party service providers we engage are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection regulations. You may request a list of the categories of third parties with whom your data has been shared by contacting our support team.

The slovip platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly on your device. Essential cookies are required for core functionality such as maintaining your login session, remembering your language preferences, and keeping your account secure during each visit. We also use analytical cookies to understand how users navigate the platform, which pages are visited most frequently, and where technical issues may arise — this data is collected in aggregated form and does not identify you personally. You may configure your browser settings to refuse or delete cookies at any time; however, doing so may affect the functionality of certain features on the platform. We do not use cookies to serve third-party advertisements or to track your activity across other websites. By continuing to use the slovip platform after being informed of our cookie practices, you consent to the use of cookies as described in this section. For more detailed information about the specific cookies we use, please refer to our FAQ page.

As a user based in the Philippines, you are entitled to a number of rights under the Data Privacy Act of 2012 with respect to the personal information we hold about you. You have the right to be informed about how your data is collected and processed, and to access a copy of the personal information we hold on your account at any time upon request. You may request the correction of any inaccurate or outdated personal information, and we will process such requests within a reasonable timeframe. You also have the right to object to the processing of your personal data in certain circumstances, and to request the erasure of your data where it is no longer necessary for the purposes for which it was collected. If you wish to exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond to your request in accordance with our obligations under Philippine law. We are committed to handling all data subject requests with transparency, respect, and without undue delay. Please note that certain rights may be subject to legal limitations where retention of your data is required by applicable regulations.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the slovip platform is encrypted using industry-standard protocols, and access to personal data within our systems is restricted to authorised personnel only. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations, including those governing financial records and anti-money laundering compliance. When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities as required by law. We regularly review and update our security practices to address emerging threats and to maintain the highest reasonable standard of data protection. If you have concerns about the security of your account, we encourage you to contact our support team immediately.

slovip reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes to this policy, we will update the effective date displayed at the top of this page and, where appropriate, notify registered users through their account contact details. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the platform following any updates constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes made to this policy, you should discontinue use of the platform and may request the deletion of your account and associated data. For any questions or concerns about this Privacy Policy or our data practices, please visit our FAQ page or contact our support team using the details in the footer below. We are committed to maintaining your trust by handling your personal information with care, transparency, and full respect for your rights under Philippine law.